FAQ

What is the warranty period for this product?

Our product comes with a 3-year warranty, ensuring your satisfaction and peace of mind.

Is assembly required, and if so, how difficult is it?

    Minimal assembly is required, and instructions are included for easy setup.

    How do I clean and maintain the lamp to ensure its longevity?

      Simply wipe the lamp with a soft, damp cloth to remove dust and debris. Avoid using harsh chemicals ora abrasive materials to maintain its pristine condition.

      What is the expected lifespan of the LED bulbs, and are they replaceable?

        To ensure the longevity of the lamp, simply wipe it with a soft, damp cloth to remove dust and debris. The LED bulbs have a lifespan of over 36,000 hours before needing replacement, ensuring long-term use without the hassle of frequent bulb changes. Avoid using harsh chemicals or abrasive materials to maintain its pristine condition.

        Is the lamp suitable for use in specific environments such as offices, living rooms, or bedrooms?

          Yes, our lamp is versatile and can enhance the lighting in various settings, including offices, living rooms, bedrooms, and more.

          Does the lamp emit any harmful UV rays or electromagnetic radiation?

            No, our lamp is designed to emit safe, flicker-free illumination without harmful UV rays or electromagnetic radiation.

            Can I adjust the brightness levels and color temperature according to my preference?

              Yes, the lamp features a touch screen with dimmable function, allowing you to adjust both brightness levels and color temperature to suit your needs. The lamp also allows you to adjust the light separately for the upper and lower parts, providing customizable lighting options tailored to your preferences and needs. 

              What is the return policy if the product doesn't meet my expectations?

                Please visit our return policy.

                 

                Got more question? Submit you questions here.